This document, entitled “Privacy Policy”, aims to inform about the processing of personal data and information collected from users of the applications: TopStudios - Agenda and Cake - Agenda.

If you choose to use our Services, you agree that we will collect and use your personal information as described in this Policy. The personal information we collect is used to provide and improve the service. We will not share your information with anyone except as described in this Privacy Policy.

We, from Develoops, registered under CNPJ No. 38.042.820/0001-19, are responsible for the Personal Data of users collected from the aforementioned applications, and we are committed to treating them securely and lawfully.

1- Collection and use of information

For a better experience, when you use our Service, we may collect certain personally identifiable information. This information will be requested and obtained from your device, by us, or upon request, and will be retained and used as described in this privacy policy.

For greater transparency, below are the types of data we may collect and their purposes:

• When registering on TopStudios - Agenda or Cake - Agenda/Confectionery - Agenda, we may request identification information such as name, email, business or studio name, phone number, address, and social media profiles. This data is necessary to allow access to the application you are registering for, to properly identify the user, to enable the display of the professional profile in the platform’s search tool in order to increase visibility and reach.
• Furthermore, the city and state may initially be obtained automatically through the device's IP address at the time of registration. However, this data can be freely reviewed and edited by the professional within the app, ensuring greater accuracy of the information displayed.
• In addition to the information mentioned above, when using our applications, we may request permission to access your Contact List. This permission is necessary to load contact information into the application, allowing you to view and manage your contacts efficiently.
• Furthermore, we may collect the following browsing data: IP address, date and time of access, geographic location, browser type, duration of visit, and pages visited. We may also obtain information about the accessing device, such as model, manufacturer, operating system, and telephone operator, as well as the type of browser used. This information is used to identify you properly in our system, record your IP, date and time of access, understand your browsing behavior, and analyze how our applications are being used, all with the aim of improving your user experience. It is important to highlight that the data collected is aggregated and, whenever possible, anonymized to preserve your privacy.
• Log Data- When using our services and in case of errors in the application, we collect data and information (through third-party products) on your device, known as Log Data. These may include the device's IP address, device name, operating system version, application configuration when using our service, time and date of service usage, and other statistics relevant for analysis.
• Cookies- Cookies are files with a small amount of data commonly used as anonymous unique identifiers. They are sent to the browser from the visited websites and stored in the device's internal memory.This service does not explicitly use these cookies. However, the application may use third-party code and libraries that use cookies to collect information and improve their services. You have the option to accept or refuse these cookies. If you choose to refuse our cookies, you may not be able to use some parts of the service.

2- Sharing your data

Aiming to preserve your privacy, we will not share your personal data with any unauthorized third party. However, it is important to note that the application uses authorized third-party services that may collect information used to identify you. Below, you will find the link to the privacy policy of the third-party service providers used by the application:

• Google Play Services
• AdMob
• Expo

Furthermore, there are other circumstances in which your data may be shared:

I - By legal determination, requirement, request, or court order, with competent judicial, administrative, or governmental authorities;

II - In case of corporate movements, such as merger, acquisition, and incorporation, automatically;

III - To protect Develoops' rights in any kind of conflict, including judicial ones.

It is important to highlight that our services may contain links to other websites and advertisements. By clicking on a third-party link or advertisement, you will be directed to the respective website or landing page. It is important to note that these external sites and the contents of the advertisements are not operated by us. Therefore, we strongly recommend that you review the Privacy Policy of these sites and the policies of the advertisers. We have no control over the content, privacy policies, or practices of third-party websites or services and advertisers, and we do not assume responsibility for them.

We are committed to ensuring that your data is treated with security and respect for your privacy.

3- Consent

By providing your personal data, you are aware of and consenting to the provisions of this Privacy Policy.

At any time and at no cost, you may request information about your personal data that we store, as well as, eventually, provided that duly justified and applicable, request their amendment.

4- Rights as Personal Data Holder

As the holder of your personal data, you have the right to exercise the following prerogatives, which will be treated with due diligence and consideration:

I - Confirmation of the existence of treatment of your data.

II - Access to data, enabling the request for a copy of the personal information we hold about you.

III - Correction of incomplete, inaccurate, or outdated data.

IV - Limitation of the processing of your data when they are unnecessary, excessive, or in non-compliance with legislation, through techniques such as anonymization, blocking, or deletion.

V - Right to request, upon express request, in accordance with national authority regulations, that the company provides you, or third parties chosen by you, your personal data in structured format, for transfer to another provider, respecting the company's intellectual property or business secret.

VI - Deletion of your data processed based on your consent, except as provided by law.

VII - Knowledge of public and private entities with which the company shares your data.

VIII - Clear and complete information about the possibility and consequences of not providing consent. Your consent, when necessary, must be free and informed. Therefore, whenever we request your consent, you will have the freedom to deny it, although, in such cases, we may have to restrict our deliveries to you.

IX - Revocation of consent regarding processing activities based on your consent. However, this will not affect the legality of any processing carried out previously. If you withdraw your consent, we may not be able to provide certain deliveries to you, but we will notify you when this occurs.

5- Data storage

Personal data is stored only for as long as necessary to fulfill the purposes for which it was collected, unless there is any other reason for its retention, such as compliance with any legal, regulatory, contractual obligations, among others, provided that they are based on a Legal Basis.

In general, your data will be kept as long as there is a contractual relationship between you and the application. After the user deletes the account, the data will be deleted from our database after 90 days from the deletion date.

Additionally, all free accounts that remain inactive for 180 days will be deleted from our database. All data associated with the account will be deleted and cannot be recovered. This rule applies only to accounts without an active subscription, i.e., to free accounts. Inactivity is considered the lack of login to a registered account, whether through the mobile application or the web application. If your account is deleted due to inactivity, you can use the same email to create a new account.

6- Information about your Personal Data

If you believe that your Personal Data has been processed inconsistently with this Policy or with your preferences as the Holder of your Personal Data, or if you have questions, comments, or suggestions related to this Policy and how we treat your Personal Data, please contact us through the following means:

Email: [email protected]

Phone: +55 83 99302-4806

To ensure your correct identification as the holder of the personal data subject to the request, we may request documents or other evidence that can confirm your identity.

7- Data Security

To ensure the security of your personal information, we implement security practices and use tools designed to protect your privacy. We consider the nature of the personal data collected, the context and purpose of the processing, as well as the potential risks that any breaches may pose to the rights and freedoms of data subjects.

Among the measures we adopt are:

I - We restrict access to your personal data only to authorized persons;

II - We store your personal data in secure and reliable environments.

8- Disclaimer

Although we adopt high security standards with the aim of avoiding incidents, there is no database entirely free of risks. Therefore, we are not responsible for:

I - Malicious actions by third parties, such as hacker attacks, except in the case of proven negligent or deliberate conduct on our part.

II - Inaccuracy of the information provided by the holder of personal data; If the information provided by the holder of personal data is inaccurate, incorrect, or entered in bad faith, any resulting consequences will be the sole responsibility of the holder.

You can help us maintain a secure environment by adopting good security practices regarding your Data, and if you identify or become aware of anything compromising the security of your data, please contact us through the available customer service channels in item 6 of this privacy policy.

9- Children's Privacy

Although our application is not specifically aimed at children, we recognize that minors may access it. We do not intentionally collect personal identification information from children. In the event that we identify that a child has provided us with personal information, we will proceed immediately to delete this data from our servers. If you are a parent, guardian, or responsible person and become aware that your child has provided us with personal information, please contact us through the channels provided in item 6 of this privacy policy so that we can take the necessary measures.

10- Subscriptions in the Application

This section of the privacy policy is intended for all users who choose to subscribe to our services through mobile applications. It is important to note that all subscription transactions are processed directly by the Google Play Store and Apple App Store, as applicable. Below, we detail some relevant points:

• Storage of Financial Data:We do not retain any financial information, such as credit card numbers or payment details, on our servers. All financial information necessary to process subscription payments is collected and managed by the Google Play Store and Apple App Store. We recommend consulting the privacy policies of these stores for detailed information on how your financial data is handled.
• Subscription Cancellation:To cancel your subscription, it is necessary to perform the procedure directly in the app store through which the subscription was made (i.e., Google Play Store or Apple App Store). It is important to note that canceling your account in our application does not ensure automatic cancellation of your subscription. We recommend following the cancellation procedures provided by the app store to ensure that your subscription is successfully terminated.
• Account Deletion:Deleting your account in our application does not guarantee automatic cancellation of your subscription. Your subscription will remain active unless you cancel it through the relevant app store, such as the Google Play Store or the Apple App Store. We suggest following the appropriate procedures on these platforms to ensure effective cancellation of your subscription, if you choose to delete your account in our application.

If you have any questions or concerns regarding subscriptions in our application, please contact us through the available customer service channels listed in section 6.

11- Sharing and Display of Information in the Web Search Engine

By registering on the TopStudios platform, the professional expressly authorizes the public display of their professional information in the web search engine linked to the app. This display aims to increase the visibility of the services offered, facilitate client contact, and strengthen the professional's digital presence.

The information that may be displayed includes, but is not limited to:

• Name of the professional or studio;

• Profile picture

• Business address, city, state, and country;

• Professional or business phone number;

• Linked social media accounts (such as Instagram and WhatsApp);

• List of services registered in the app.

The information displayed consists of data voluntarily provided by the professional when completing their profile on the platform.

We are not responsible for outdated, incorrect, or improperly entered information, as it is the sole responsibility of the professional to keep their profile up to date and aligned with their actual practice.

The professional may, at any time, request the complete removal of their information from the search engine, in accordance with the Brazilian General Data Protection Law (LGPD), by submitting a formal request through the support channels listed in this Privacy Policy. The request will be reviewed and fulfilled within a reasonable timeframe, respecting the principles of good faith, purpose, and necessity.

Develoops is not responsible for the indexing of this information by external search engines, screenshots, copies, or archiving by third parties, as these actions are beyond the platform’s direct control after the authorized public publication.

12- Collection and Use of Testimonials and Professional Content

Professionals who use the TopStudios Agenda and/or Cake Agenda apps may be invited to provide testimonials about their experience with the app. These testimonials may be collected through interviews, forms, audio, or videos voluntarily submitted.

By voluntarily submitting their testimonial (in text, audio, or video), the professional expressly authorizes its use for the following purposes:

• Posts on our social media channels;
• Paid traffic campaigns (ads);
• Promotional and institutional pages of the app.

The content may include name, image, profession, city, and the testimonial in text, audio, or video format. If the professional does not wish for their testimonial to be published, they may inform us at any time through the contact channels provided in this policy.

13- Rules for Using the “Stories” Feature in the App

The TopStudios Agenda app includes a “Stories” feature, similar to those found on social media platforms, which allows users to share images with other professionals who also use the app, in a temporary format.

To ensure a safe and ethical environment, it is strictly prohibited to use this space to promote, advertise, or share:

• Illegal content;
• Pornography or nudity;
• Gambling, betting, or sweepstakes not authorized by law;
• Hate speech, violence, or discrimination;
• Products or services that violate laws or third-party rights.

Violating these rules may result in the immediate removal of the content and, in more serious or repeated cases, the deletion of the professional’s account, without the right to a refund of any amounts paid.

Additionally, images published in the Stories feature may be used by the TopStudios team for marketing purposes, usage analysis, or institutional or promotional dissemination of the platform, without the need for prior authorization or financial compensation to the user, provided they do not involve sensitive data or violate individual privacy.

14 - Use of Information and Content Provided by Professionals

The information and images registered or provided by professionals when using the TopStudios Agenda app and its features (such as the public profile, stories, testimonials, and other functionalities) may be used by the TopStudios team for legitimate purposes, such as:

• Publication on social media;
• Digital marketing campaigns;
• Institutional and promotional materials;
• Platform improvement through usage analysis.

This use will be free of charge, and no prior individual authorization will be required, provided that:

• It does not involve sensitive or personal data beyond what is already publicly displayed in the app;
• It respects the honor, image, and reputation of the professionals;
• It complies with the principles of the General Data Protection Law (LGPD).

Professionals may, at any time, request the removal or non-use of specific content by contacting us through the official support channels indicated in this Privacy Policy.

15 – Contact for Communication and Marketing Purposes

By providing your contact information—such as phone number, email, or social media profiles—during registration and use of the TopStudios - Agenda or Cake - Agenda/Confeitaria - Agenda apps, the user expressly authorizes us to contact them through these channels in order to:

• Send important information regarding the platform’s operation;
• Share updates, news, or new features of the app;
• Send promotional or digital marketing communications related to the app or services offered;
• Request voluntary feedback and testimonials about the experience with the platform.

These communications may be sent via email, WhatsApp messages, phone calls, or direct messages on social media linked to the registered profile.

The user may, at any time, choose not to receive promotional or marketing communications by requesting to unsubscribe through any of the contact channels listed in this Policy.

16- Change of Privacy Policy

As we are always seeking to improve our activities, this Privacy Policy may be updated periodically to reflect the improvements made. Therefore, it is recommended to review this page regularly to check for changes.

If you have any questions or suggestions about our Privacy Policy, please do not hesitate to contact us through the following channels:

Email: [email protected]

Phone: +55 83 99302-4806

Last update date: July 30, 2025.